How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I need the cd-rom that came with my lg tv. i have the

Customer Question

i need the cd-rom that came with my lg tv. i have the manual.
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: well sure. its not broken. why u ask that?
JA: I'm just trying to get information to help you.
Customer: i need the cd rom that came with my lg tv. I have the manual. or can i download it here?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no no no has noething to do with that. all that is fine. i cant seem to find it and is important to have. this helps me undestand other thing that manual doesnt cover
JA: How long has this been an issue? What happened right before this popped up?
Customer: I read the manual and it said i should have got one
JA: Is there anything else important you think the TV Technician should know?
Customer: can it be downloaded here or sent to me?
Submitted: 5 months ago.
Category: TV
Expert:  Master Fix It replied 5 months ago.

Hi good morning,

Please explain only why you think you need the CD that came with your TV?

What exactly happened or is happening now?

Also how old is your TV?

And may I have the Full model # so I can see who may have the CD rom for you?

Thank you

Tech Michael