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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Do I have lates soft ware up date, Ware would that number be

Customer Question

do I have lates soft ware up date
JA: What's the model number of your TV? How old is it?
Customer: Ware would that number be on TV and yes it is 8yrs old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I cant get neflex conection on tv All morning it would connect
JA: How long has this been an issue? What happened right before this popped up?
Customer: I tried it about 1hr ago then call neflex they said every thing was fine on their end to call you
JA: Is there anything else important you think the TV Technician should know?
Customer: early today the neflex would connect but would not let me get in to some of the movies I wanted but it did on some
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Expert:  Nathan replied 4 months ago.

What is the model number of the tv?
What does it show (in the tv menu, usually under advanced, info, diagnostics, or help) as the current firmware version?

Expert:  Nathan replied 4 months ago.

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more each time and hinders my ability to reply.

Please reply back here on this page when ready. I need the model number printed on a sticker on the back of the tv.

Nathan