Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Please tell me where you purchased this last lamp from and for how much.Additionally, when you press power on the TV- do you hear the fans fire up and does the set sound like it's "trying" to spark the lamp?
Thank you, ***** ***** tell me where you purchased this last lamp from and for how much?
Is this a $35 Amazon lamp, or the correct $105 OEM (Osram) lamp please? The reason being is Toshiba sets had issues with using the lesser priced lamps. The issue could also be the ballast (lamp power supply), but only if you're using the OEM lamp.
I'm unsure why you're unable to reply, but does the lamp box say Phoenix, or Osram on it please?
I'm unable to understand your reply.
You purchased it for less than what- less than $35?