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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Got up yesterday and my screen is black. My son tried to

Customer Question

Got up yesterday and my screen is black. My son tried to reset my password ***** ar 74 years old i forgot my password.
JA: What's the make/model of your device? How old is it?
Customer: MPX1080P weatherproof night vision security camera. LBV2521/LBV2521P Series. Lorex brand
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It changes resolution every 2 weeks lately. After pressing escape it goes back to normal. This time nothing happens. Notice resolution change and the screen is black.
JA: Anything else you want the security expert to know before I connect you?
Customer: I need to know my password.
Submitted: 4 months ago.
Category: TV
Customer: replied 4 months ago.
Expert:  Richard replied 4 months ago.

Hi there

Do you still need assistance with this?

Please let me know