Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you with the tv right now?
Is the power LED on the front of the tv on or off or blinking?
If you have billing issues, please review the website help pages for details on how this site works. I am just a technician and cannot discuss billing.