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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I had a cable problem. It was resolved. In the meantime, my

Customer Question

I had a cable problem. It was resolved. In the meantime, my TV went out, and won"t come back on HELP ME!!
JA: What's the model number of your TV? How old is it?
Customer: Hang on a minute, I'm looking for it.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No the menu does not work
JA: How long has this been an issue? What happened right before this popped up?
Customer: I had an issue with cable , they resolved it. TV won't come back on
JA: Is there anything else important you think the expert should know?
Customer: I think the model number is ***** it is 4 yrs old
Submitted: 5 months ago.
Category: TV
Expert:  Louie replied 5 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, re-confirm and post back with the complete make and model number of the TV

Customer: replied 5 months ago.
ok,what do I do?