Facing TV Problems? Ask a TV Technician.
Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete make and model number of the "...24 in visio..." Additionally, is the TV directly connected to an antenna or cable feed? ...or is there a cable box? ...or even a satellite receiver?
Still, let's try check and review the basics. Proposed preliminary tries (if have not been done):