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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I purchased a "smart Tv" a year ago and I can't seem to find

Customer Question

I purchased a "smart Tv" a year ago and I can't seem to find a way to link it to my comcast tv! Can you help?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It's about a year old. It is a Samsung 65" series 8
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've called customer support at Samsung and they say I need to contact my internet service provider. So I've been trying to communicate this to your many computers as I have a comcast account.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I just need help. any kind will do. Thankyou
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Expert:  Nathan replied 4 months ago.

Can you tell me more about what you're trying to accomplish here?

Is your goal to watch cable tv channels through your comcast box?

Or to hook up the smart tv to the wifi to use apps like netflix?

Or something else?

Expert:  Nathan replied 4 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan