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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung smart TV that was connected to the internet

Customer Question

I have a Samsung smart TV that was connected to the internet fine. All of a sudden it is not connecting. All other devices are connecting to my wireless internet fine. I opened a ticket 2 days ago, but haven't heard anything back yet. Looking for help.
Submitted: 4 months ago.
Category: TV
Expert:  Jason Jones replied 4 months ago.


As far as the problem with the wireless connection goes, how far along in the connection process do you get? Do you see the wireless signal from the TV?

- Jason