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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14886
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have no sound - beautiful picture though, NS-L46X-10A 7

Customer Question

i have no sound - beautiful picture though
JA: What's the model number of your TV? How old is it?
Customer: NS-L46X-10A 7 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu works - other tv is fine
JA: How long has this been an issue? What happened right before this popped up?
Customer: this morning - it was fine last nite - iturned it this am & no sound
JA: Is there anything else important you think the TV Technician should know?
Customer: i cant think of any thing else
Submitted: 4 months ago.
Category: TV
Expert:  Anthony_Infotech replied 4 months ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Expert:  Anthony_Infotech replied 4 months ago.

In most cases we come across loss of sound is because of a dropout in the software running any satellite or cable box you may be using, so please re-boot the box by un-plugging the box from wall-power wait 5mins then re-plug back in again, if its the same please try another input like a DVD player or similar and let me know if its the same using that.

Let me know please how this works out

Anthony