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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Why won't my tv turn on?

Customer Question

why won't my tv turn on?
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 4 months ago.

I'm sorry you're having trouble with it, I need more info to troubleshoot the problem.
1- Could you please get me the complete model number written on back cover or side panel of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

Customer: replied 4 months ago.
Toshiba TOS55ZV650U 55" 1080P Clearscan 240 LCD HD TV. Xfinity Cisco RNG150 cable box. Panasonic DVD player (never used). Cable box turns on, TV does not.
Expert:  Shahid replied 4 months ago.

Thanks for the info.

- Does power light on TV turn On or blink when press power button?

Customer: replied 4 months ago.
no
Expert:  Shahid replied 4 months ago.

OK, do you hear faint click of relay from TV when press power button?

Please unplug TV power cord from wall outlet for 10 minutes, replug back in. Do you hear any relay click sound from TV or any sign of life at all?