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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I get rid of the logos on the top of the TV? RCA 40"

Customer Question

How do I get rid of the logos on the top of the TV?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: RCA 40" LED 1080P TV LED40E45RH
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu does work
JA: How long has this been an issue? What happened right before this popped up?
Customer: Purchased the TV on 5/8/17 brand new. Problem came as soon as tv was put on
JA: Is there anything else the TV Technician should be aware of?
Customer: Other than that the TV is fine
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 4 months ago.

It sounds like you selected "Store/Demo" mode instead of "Home Mode" when you set the TV up. What do some of the logos at the top of the screen show please? Also do you have the original RCA remote nearby?