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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15025
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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It refuses to respond to remote and sometimes will not show

Customer Question

it refuses to respond to remote and sometimes will not show picture
JA: What's the model number of your TV? How old is it?
Customer: tv is 30 days old model number 65H8C
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: all refusesto work at times,not always
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 days not aware of any issues before
JA: Is there anything else important you think the expert should know?
Customer: no
Submitted: 5 months ago.
Category: TV
Expert:  Anthony_Infotech replied 5 months ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Expert:  Anthony_Infotech replied 5 months ago.

Have you re-booted the set ?un-plugged the set from wall-power wait 5 mins then re-plug back in again?if not please do that and let me know the results,

Do the same with any satellite or cable box you may be using and let me know if there is any change

Anthony