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Offhand Veronica- these symptoms directly indicate a hardware issue with the Vizio in most cases. It would still be under warranty though. Is there any chance you can find the proof of purchase, or was there any chance it was purchased using a credit card?
Also, just to make sure this is what I think it is- when you first turn the set on- does the Vizio welcome "V" display on the screen please?
Do you need assistance with this?