Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.
Does this happen only when watching your cable tv channels?Does it ever happen on dvd, apps, etc?
Could you please try testing those other items though for me. This is an important part of the diagnostic process to be able to properly identify and address the problem.
My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.
I am asking you to test the other items, meaning to play back a dvd, or open an app like netflix.