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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have no remote, don't know how to start, don't know where

Customer Question

I have no remote, don't know how to start
JA: What's the model number of your TV? How old is it?
Customer: don't know where model # is and is about 4 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu works but frontier said to get to channel 3or4 to start. and it won't let me.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was just given tv and trying to operate it with no book or anything
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: TV
Expert:  Aric replied 3 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 3 months ago.

What's the model number off of the back of this TV?

Customer: replied 3 months ago.
don't know where it is
Expert:  Jack replied 3 months ago.

Hello , I`m Jack , Aric had to step out

What is the tv`s brand name at the front ?

How old is it approx. ?

Customer: replied 3 months ago.
Expert:  Jack replied 3 months ago.

You got to send the offer from your side first

Expert:  Jack replied 3 months ago.

Tried to accept your phone request but there seems to be a problem with payments and although I`m not privy to billing here this usually means your CC company did not recognize the charges and declined them ,this is usually due to the second charge from the website, you would have to contact them to OK the transaction .
But we can continue in this chat mode as well

Expert:  Jack replied 3 months ago.

Just saw that the tv is 4 years old , what is the brand name and screen size please ?

Expert:  Jack replied 3 months ago.

Got the model number here now

If you need to have the tv on channel 3 or 4 then there is no way of doing this without a remote .

If you have audio/video cables handy though this can be done ??

Expert:  Jack replied 3 months ago.

If you ever want help with this let me know