Hi there...I have a 55 in smart TV
that I am trying to get streamed programs from the internet. I also have a smart keyboard
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: hi model isUN55HU6840F samsung
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: My real problem is I do not know how to operate the remote to get to the internet , and then to the website from which I wish to screan content
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has always been an issue since I purchased the tv some 1.5 yrs ago
JA: Anything else you want the TV expert to know before I connect you?
Customer: Ialso would like to use the samsung keyboard I purchased smart key board