1999 Sharp TV set in my motorhome always with a beautiful picture it's the old tube that type just last night I lost my picture completely there's lines across lines lines lines you know very close together I can see that it's on Channel 4 because it shows on the on the screen also I can hear the idea was there so it's just TV ready to be recycled you think?
JA: No. Was it good?
Customer: It has always been a great TV set with a great picture the reason I still have it of course
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: Okay you have me there I have that information back in the motorhome but I'm actually away from that right now but it's a 20 1 inch Sharp is the exact model necessary?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes the menu does work but it didn't give me many options I thought I would have something to do with the picture but it doesn't really give me any options and none that would help me yes and it's on every channel I have not on a cable system I'm just on my old batwing antenna
with the digital converter box
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just started last night during the Bee Gees concert on CBS and the only thing that came on it's a time one of my AC units came on so it handled maybe a little bit of a surge power surge or something but I went to the back I was sharp in the back of the rig it's a smaller model but it's the same. That still works
JA: Anything else you want the TV expert to know before I connect you?
Customer: No but I'm not at my home right now so I don't know what other helpful information I can give you I'll be home in a little bit but you know 30 minutes