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THE TV BACK ON AFTER SEEING A DVD BUT I DON'T SEE A TAB ON…

Customer Question
THE TV BACK ON...

THE TV BACK ON AFTER SEEING A DVD BUT I DON'T SEE A TAB ON THE REMOTE FOR THAT, CAN YOU HELP ME?

Technician's Assistant: What's the make and model of your television? And is the remote the same, universal, or for another device?

INSIGNIA NS-RC9DNA-14 BOTH SAME MODEL

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

IT HAS A TAB ON THE SCREEN SAYING ---PLEASE RUN AUTO SERCH

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

JUST TODAY I WATCH A MOVIE DVD AND AFTER I EJECTED THE DVD THE MESSAGE CAME UP ---PLEASE RUN AUTO CHANNEL SEARCH

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

I WANT TO BE ABLE TO SEE A DVD MOVIE AND THEN GO BACK TO THE TV BUT I CAN'T GET IT TO TELL ME HOW

Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
3/22/2017
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,826
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

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TV Technician: Aric, Technician replied 1 year ago

When you see that message, it means the TV is not on the correct Input setting. On the Insignia remote do you see a button labeled "Source"?

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TV Technician: Aric, Technician replied 1 year ago

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.

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