Facing TV Problems? Ask a TV Technician.
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Just to clarify, if plug in available/ working HDMI input, do you get firestick home screen?
OK, there are two possibilities, either HDMI input is disabled or locked.
Lets try to enable HDMI inputs.
I'm typing info for you, give me a minute please.
Press Menu on TV remote to get menu screen then go to Setup option and select Input Labels option then select HDMI input that you get grayed out and give it a label to enable it. Do the same to other HDMI input as well.
Now press menu button to close the menu and press Input button to get input source list, are the HDMI inputs still grayed out or are you able to select them?
Yes, any label of your choice will work.
Please do not select Skip/Hidden/Disable option in those labels as this will disable the video input/ grayed out.
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