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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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New tv cannot remember pass word, new UA50KU5000WXXY, JUST

Customer Question

new tv cannot remember pass word
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: new UA50KU5000WXXY
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: JUST TURNED ON BRAN NEW HAD SAMSUNG 8 MONTHS AGO
JA: How long has this been an issue? What happened right before this popped up?
Customer: TPED EMAIL ADDRESS TV ASKED FOR PASSWORD
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO
Submitted: 7 months ago.
Category: TV
Expert:  Richard replied 7 months ago.

Hi there and welcome

This is the password ***** your wifi network?

Please let me know