TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Tv works. But no sound, Indigo a. BD rvp3a 13. 2-3 yrs old,

Customer Question
Tv works. But no sound JA...
Tv works. But no sound
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Indigo a. BD rvp3a 13. 2-3 yrs old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works. All other tvs work(2)nosing comes on when a tv in living room is on. Off again !
JA: How long has this been an issue? What happened right before this popped up?
Customer: Worked last nite but no sound this AM
JA: Anything else you want the TV expert to know before I connect you?
Customer: ?
JA: What confuses you?
Customer: No I just don't know anything else to do
Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
1/11/2017
TV Technician: Jack, Technician replied 10 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 9,921
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack , I will be helping you today
Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge
By the way , Pearl that greeted you is a computer so never mind the odd questions .
Can you please send me a reply when ready ?

Ask Your Own TV Question
Customer reply replied 10 months ago
What do you need to know ? Tv works but no sound
TV Technician: Jack, Technician replied 10 months ago

How do you receive your tv channels , antenna ,cable box or satellite box ?

Ask Your Own TV Question
Customer reply replied 10 months ago
Cable box
TV Technician: Jack, Technician replied 10 months ago

O.k then as cable boxes are known to cause sound problems , the first thing to try would be a reboot ;

Pull the cable box`s power cord off the wall outlet (cable box only) for a minute.
In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.
Note that it may take a couple of minutes for the cable box to reboot after you plug it back ,just give it time.

Let me know how that goes

Ask Your Own TV Question
TV Technician: Jack, Technician replied 10 months ago

If that answers your question please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .

Ask Your Own TV Question
Customer reply replied 10 months ago
Living room & bedroom tvboth have pic & sound but den tv only has pic. No sound
TV Technician: Jack, Technician replied 10 months ago

Did you reboot the box in the den ?

That is what we were talking about yes ?

Ask Your Own TV Question
Customer reply replied 10 months ago
Does it sound like a tv problem or cable?
TV Technician: Jack, Technician replied 10 months ago

If the reboot didn`t bring back the sound then you would have to try something else like a dvd or even an old vcr on this tv to see if it has sound .

If you have nothing else you could try then connect the incoming cable directly into the TV's cable terminal at the rear and set the tv to tuner/tv mode , there should be some channels in the lower bands and you`ll know if there is sound

Ask Your Own TV Question
TV Technician: Jack, Technician replied 10 months ago

If the tv has sound on any of those then the cable box is defective.

If the tv proves to be defective then the audio circuit is located on the main board and is not repairable separately which means the whole board has to be replaced and if you are not into repairing this yourself then you are looking at perhaps $200 + parts (average $80) in repairs at home and perhaps $50 less if you take it to the shop yourself.

For that type of money you could buy yourself a nice sound bar , you can get a very decent one for $120 .
That would fix this problem along with giving you a better sound than original with the tv speakers alone and that can could even be used with future tv sets.

This sound bar would be connected directly at the cable box audio outs either digital or analog , all cable box have them beside HDMI

Even the TV's optical/digital audio out should still be fully functional , either ways you have a sound source
That is the workaround most often used nowadays.

Ask Your Own TV Question
TV Technician: Jack, Technician replied 10 months ago

Let me know if you have other questions and if not for now then please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you need further info or help .

Ask Your Own TV Question
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 9,921
9,921 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,906 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Why do I have to connect the antenna cable line to the tv. I
Why do I have to connect the antenna cable line to the tv. I cannot auto tune my channels. Help. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I have plugged in a antenna and it says no master list it
I have plugged in a antenna and it says no master list it was previously on dish … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have antenna. It says "no signal" for every channel.
I have antenna. It says "no signal" for every channel. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm trying to connect a HD Antenna to a Vizio TV. 'No
I'm trying to connect a HD Antenna to a Vizio TV. 'No Channels in Master List. Where do I go after the input is on TV? … read more
Cabletech
Cabletech
High School or GED
138 satisfied customers
Hooked it up to digital antenna but receive only fuzz.
hooked it up to digital antenna but receive only fuzz. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Getting message INPUT SOURCE HDMI! HDMI 2 and. MSG shows up
Getting message INPUT SOURCE HDMI ! HDMI 2 and JA: What's the exact make and model of your television? And have you done any troubleshooting yourself? Customer: MSG shows up on screen INPUT SOURCE HDM… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Does not recognize input from satellite. Have recycled
Does not recognize input from satellite. Have recycled satellite box, powered on and off the TV. Going to menu shows all non-TV inputs non-available. Master satellite box in another room works fine. L… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
Receiving a double image on both Direct tv and antenna.
receiving a double image on both Direct tv and antenna … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
My satellite on bedroom & downstairs working great. Upstairs
My satellite on bedroom & downstairs working great. Upstairs it says: No cable connected HDMI (1) check the cable connections and the settings of your source device. (2) press source on remote to sele… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
When off the satellite feed, the screen displays alternating
when off the satellite feed, the screen displays alternating black an white vertical stripes. When feed is thru Satellite, there is background interferrence - horizontal lines and intermittent scrambl… read more
Jack
Jack
Technician
9,921 satisfied customers
My Insignia Tv won't play my dish satellite. I was told it
My Insignia Tv won't play my dish satellite. I was told it needed to be set to air? what ever that means. It's not in the manual?… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Added antennae and lock is on. Don't know the four digit
Added antennae and lock is on. Don't know the four digit code. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I have just got a tvfox antenna but I can't get antenna or
Hi,I have just got a tvfox antenna but I can't get antenna or air on my panasnic TV source … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I just purchased a 1 by one indoor HdTv antenna and I can't
I just purchased a 1 by one indoor HdTv antenna and I can't use the port for the antenna because it broke off/or is missing. I then wanted an alternative to get my antenna connection a different way. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Tv says antenna not connected, but it is, as we have a
Tv says antenna not connected, but it is, as we have a second tv connected to the same outside roof antenna … read more
Jack
Jack
Technician
9,921 satisfied customers
Getting an error that says to connect the antenna.
Getting an error that says to connect the antenna. Everything is connected … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
NO RECEPTION ON HDMI PORTS, TH-58PE75U, MENU WORKS, ANTENNA
MENU WORKS, ANTENNA INPUT OK, DVD TO COMPONANT INPUT OK, ROKU TO HDMI NOTHING … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I'm having trouble getting my TV from satellite to antenna
I'm having trouble getting my TV from satellite to antenna it's a Samsung model 5500 … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x