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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I add a remote keyboard please? Samsung series 5

Customer Question

How do I add a remote keyboard please?
JA: What's the model number of your TV? How old is it?
Customer: Samsung series 5 about 4 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the support button only takes me to hib and no other choice
JA: How long has this been an issue? What happened right before this popped up?
Customer: sorry - Hub I haven't used this function for about 2 years and have moved from New Zealand to Australia
JA: Anything else you want the TV expert to know before I connect you?
Customer: No, just how to connect the keyboard and be able to use the support button fully
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 7 months ago.

Do you already have a keyboard, or are you asking trying to find out what keyboard pairs with the set? Also what is the model number off of the back of the Samsung please?