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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Smart tv can't get Netflix now after reseting wi fi modem,

Customer Question

smart tv can't get Netflix now after reseting wi fi modem
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: kdl-48r550c
JA: How long has this been going on? What troubleshooting have you tried?
Customer: few days now. tried network settings get no internet connection
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: TV
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

Do you get any specific error message when trying to connect?
Do any other apps work?