and tv buttons on the remote won't pop out anymore. New battery? new remote? where? how much?
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: E320VP . dont know what you mean aboute remote
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Havent tried it on TV . Hard to see
JA: How long has this been an issue? What happened right before this popped up?
Customer: Both happened last night . We were just watching a movie on netflix. Nothing different happened
JA: Anything else you want the TV expert to know before I connect you?
Customer: How much does it cost
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: Well thats it then