Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledgeBy the way , Pearl that greeted you is a computer so never mind the odd questions .Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between repliesAlso ,Could you please give me the tv`s full model number written on the back cover ?
Thanks and by the way if you don`t see any buttons on the tv then look at the rear lower left (or right) side usually for a single button that is used as power and other functions , it is a small joystick that you press once to turn the tv on and press and hold to turn the tv off
Here is something for you to try ;Unplug the TV's power cord and hold that power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.
Something not working with this model number , could it be UN48J5000...... instead of UN48C5000
Something wrong here the UN48C5000 does not exist anywhere and even on the Samsung parts website
Must be UN46 ...... then , not 48
Is the light blinking at the front ?
Did you try the reset I suggested ?
When you press that button on the tv , does the light blink at the front ?
Much welcome and please do not forget to rate with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.And note this post will stay open to further conversation if needed.Thank you