Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Please postback with the details below so I can look up the equipment:
1) What is the full model number off of the back of the Samsung?
2) When you say "cable connection"- what are you referring to? Cable direct from wall to TV, HDMI connection, some other connection?
3) Which model Roku are you referring to here? What connections are being used (HDMI, or RCA RWY)?