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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The picture is a little darker than usual, Where do i find

Customer Question

The picture is a little darker than usual
JA: What's the model number of your TV? How old is it?
Customer: Where do i find the model number? It's about 5 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I have comcast tv and everything else works fine.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I generally watch tv about 9 at night. When I turned the tv on Friday night. That when I first noticed it.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I am upstairs on a desktop computer and my tv is downstairs; would it be better to call tomorrow when I can have my phone with me?
Submitted: 8 months ago.
Category: TV
Expert:  Jack replied 8 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you`re ready ?

Could you please give me the tv`s model number written on the back cover ?

Customer: replied 8 months ago.
Sorry, just cancel everything.
Customer: replied 8 months ago.
No just cancel.
Expert:  Jack replied 8 months ago.

No problem but i don`t do cancelling

Use this instead 1.***-***-****

By the way if you received a phone offer it was automated from the web site ,not from me

Expert:  Jack replied 8 months ago.

Good bye now