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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am trying to install a Pictek antenna. Got it plugged in

Customer Question

I am trying to install a Pictek antenna. Got it plugged in and powered but can't figure out what "feed" to use and how to run a channel scan.
JA: What's the model number of your TV? How old is it?
Customer: Don't know the model. About 6 years old and 37" diagnal
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No. HDMI's work fine.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Was working fine. I just installed the antenna and found the problem.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 7 months ago.

Would need the model number off the back of the TV to tell you how to run a scan. Can you get that?

Expert:  Aric replied 7 months ago.

Did you need assistance with the question you posted?