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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I program my remote for my Insignia TV, sec pls date

Customer Question

how do I program my remote for my Insignia TV
JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?
Customer: sec pls date on back is 2013 I do not see model number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I have not even got it on yet
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since yesterday when I lost other remote Only one I used but this is an Insignia remote
JA: Anything else you want the TV expert to know before I connect you?
Customer: Not that I am aware of can this be done by telephone?
Submitted: 8 months ago.
Category: TV
Expert:  Mike G. replied 8 months ago.

Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people on this site since 2009, which supports my livelihood. Every moment that I am helping you is on the honor system, until you submit a positive 3-5 star rating when I provide your answer.

I see you were chatting with the site's automated response system. Now that you are talking to a real technician, please reply asap so that I know you are ready to proceed.

Does the tv have picture and sound?

Does the tv respond to the buttons on the tv itself (not remote)?

Expert:  Mike G. replied 8 months ago.

Please REPLY here, do not open new questions.

Expert:  Mike G. replied 8 months ago.

Does the tv currently have picture and sound?

Does the tv respond to the buttons on the tv itself (not remote)?

Expert:  Mike G. replied 8 months ago.

Appears the site sent you an automatic pop up for phone call service. This was not sent by me, and I am not available by phone. In the mean time we can continue our chat...

Expert:  Mike G. replied 8 months ago.

Does the tv currently have picture and sound?

Does the tv respond to the buttons on the tv itself (not remote)?

Customer: replied 8 months ago.
has sight and sound when I can turn on other remote lost
yes it responds
Customer: replied 8 months ago.
i am ready for instructions but understand my total cost will be only $28.00
Expert:  Mike G. replied 8 months ago.

Are we talking about the Insignia tv remote or a cable/sat/universal remote?

Customer: replied 8 months ago.
where do i find ans to ?
Customer: replied 8 months ago.
printed instructions please
Expert:  Mike G. replied 8 months ago.

We are currently chatting and gathering information so that I can give you a correct answer.

Please give me the information I am requesting:

Are we talking about the Insignia tv remote or a cable/sat/universal remote?

Customer: replied 8 months ago.
did not receive
Expert:  Mike G. replied 8 months ago.

We are currently chatting and gathering information so that I can give you a correct answer.

Please give me the information I am requesting:

Are we talking about the Insignia tv remote or a cable/sat/universal remote?

Customer: replied 8 months ago.
this too much trouble. Please cancel request AND FEE