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Jack
Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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It is my sound bar remote for KW K450 does not function in

Customer Question

It is my sound bar remote for KW K450 does not function in any capacity except to lower the volume after a static electric passing between my husband and me
JA: What's the model number of your TV? How old is it?
Customer: KW K450 6 months old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No just remote for soundbar
JA: How long has this been an issue? What happened right before this popped up?
Customer: Last night when my husband handed me the remote
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: TV
Expert:  Jack replied 6 months ago.

Hi , I`m Jack , I will be helping you today
Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge
By the way , Pearl that greeted you is a computer so never mind the odd questions .

I take it that the volume on the bar itself still works normal ?

Customer: replied 6 months ago.
Expert:  Jack replied 6 months ago.

O.k then it would be the remote indeed that went defective and I found an original replacement at the link below for $20 , click this link ; http://www.newremotecontrol.com/samsung/catalog_item.php?catnum=AH5902733B

Let me know if you have other questions and if not for now then please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .