Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledgeBy the way , Pearl that greeted you is a computer so never mind the odd questions .
I take it that the volume on the bar itself still works normal ?
O.k then it would be the remote indeed that went defective and I found an original replacement at the link below for $20 , click this link ; http://www.newremotecontrol.com/samsung/catalog_item.php?catnum=AH5902733B
Let me know if you have other questions and if not for now then please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .