I have a 12 year old Hitachi Ultravision 42 inch Plasma TV
. We are having problems with it. When you turn it on, the picture may come on for a few seconds or minutes -- but then shuts off. If I unplug the TV, cable box, etc and restart, it would take a few mins but it would eventually come back on. Now, you have to repeat several times for it to work. Can it be fixed?
JA: Can you guesstimate how old your Hitachi is? And just to clarify, what's the exact model?
Customer: it is 12 years old. I don't have the model in front of me but it is a 42 inch plasma
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I only us it to watch cable on comcast. I assume the menu works if the picture is on....
JA: How long has this been an issue? What happened right before this popped up?
Customer: it's been an issue for at least 6 mos....but it is getting worse. Not sure anything precipitated it.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no, that's it.