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Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7097
Experience:  10 Years Audio Video Repair & Setup
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Able is out want to use antenna, 37av502u it's a 2008, and

Customer Question

Able is out want to use antenna
JA: What's the model number of your TV? How old is it?
Customer: 37av502u it's a 2008
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: and that's cable not able sorry
JA: How long has this been an issue? What happened right before this popped up?
Customer: Our cable went out and just want to watch news etc
JA: Anything else you want the TV expert to know before I connect you?
Customer: we have never used tv without cable
Submitted: 7 months ago.
Category: TV
Expert:  Mike G. replied 7 months ago.

Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people like you on this site since 2009, which supports my livelihood. Every moment that I am helping you is on the honor system, until you submit a positive 3-5 star rating when I provide your answer.

I see you were chatting with the site's automated response system. Now that you are talking to a real technician, please reply asap so that I know you are ready to proceed.

Do you have the antenna?

Is it connected?

Do you have the original tv remote?

Customer: replied 7 months ago.
to all
Expert:  Mike G. replied 7 months ago.

You need to use the INPUT button to get the tv set to the ANT/CABLE input.

You also need to scan for channels:





choose ANTENNA

let the scan finish, save/exit

use the channel up/down to watch channels

I trust the answer I provided was complete. If you need more help or don't understand something use the REPLY option.

Please submit a 3 to 5 star rating at the top of this page now so that I am recognized for helping with your question. Rating does not close your question or prevent future replies which are at no additional cost. The longer you wait to submit a rating, the less chance I will receive recognition.


Expert:  Mike G. replied 7 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?