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I have pressed some button on my remote control and now I…

Customer Question
I have pressed some...

I have pressed some button on my remote control and now I can't get my TV to work. Can you help me please.

Technician's Assistant: What's the make and model of your television? And is the remote the same, universal, or for another device?

It is a Panasonic Viera and the remote came with the TV when it was new. It is just me not knowing what to do.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Only been doing this this afternoon and I don't know how to trouble shoot. I am too old for this trouble shooting.

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

No that is all thank you.

Submitted: 1 year ago.Category: TV
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Answered in 4 hours by:
1/8/2017
TV Technician: Jack, Technician replied 1 year ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you`re ready ?

What is the tv doing now if anything ?

Doesn`t come on , no signal message ,no sound etc. ?

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TV Technician: Jack, Technician replied 1 year ago

Also ,Could you please give me the tv`s model number written on the back cover ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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