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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The picture size changed and I cannot resize it to see the

Customer Question

The picture size changed and I cannot resize it to see the edges
JA: What's the model number of your TV? How old is it?
Customer: Let me see....
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The tv menu works... I don't know
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has happened twice now and when I turn it on. Last time I fiddled with the settings but this time....
JA: Anything else you want the TV expert to know before I connect you?
Customer: It is model ln32836?0c80?
Submitted: 6 months ago.
Category: TV
Expert:  Mike G. replied 6 months ago.

Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people like you on this site since 2009, which supports my livelihood. Every moment that I am helping you is on the honor system, until you submit a positive 3-5 star rating when I provide your answer.

I see you were chatting with the site's automated response system. Now that you are talking to a real technician, please reply asap so that I know you are ready to proceed.

What are you watching on the tv? cable channels or satellite channels or antenna or......

Expert:  Mike G. replied 6 months ago.

Are you having website difficulties that are preventing you from replying?

What are you watching on the tv? cable channels or satellite channels or antenna or......