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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have a Sony Bravia 46hx820 and it has a double image and

Customer Question

We have a Sony Bravia 46hx820 and it has a double image and horizontal lines can you help
JA: What's the model number of your TV? How old is it?
Customer: 2011
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: Yesterday it started, just normal TV
JA: Anything else you want the TV expert to know before I connect you?
Customer: No I don't know what else
Submitted: 7 months ago.
Category: TV
Expert:  Jack replied 7 months ago.

Hi , I`m Jack , I will be helping you today
A few questions coming up and please note that it may take a few minutes between replies;

Is everything showing affected by this ?

If the tv`s own menu also affected by this or shows up clearly ?