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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Vizio led tv. Unplug one ribbon cable then picture works.

Customer Question

vizio led tv. Unplug one ribbon cable then picture works. Plug back in no picture. But on start up have complete vizio logo. Short after ribbon cable?
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: 2013 e470-a0
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: When I unplug light blue ribbon cable. 1/2 screen works with menu. 1/2 that is unplugged turns white
JA: How long has this been an issue? What happened right before this popped up?
Customer: Worked perfect
JA: Anything else you want the TV expert to know before I connect you?
Customer: Bought replacement board that the ribbon cables goes to
Submitted: 8 months ago.
Category: TV
Expert:  technicalcat replied 8 months ago.

Hello, and thank you for using this service.
I will help you now.

So you are getting half a picture with one tcon ribbon unplugged?

Customer: replied 8 months ago.
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 8 months ago.
You got my 28 dollars. Where is my help?