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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hooking up satilitte to you 32 inch tv but we do not have a

Customer Question

hooking up satilitte to you 32 inch tv but we do not have a manual for tv. help to set up tv
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: were is it located
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes manually
JA: How long has this been an issue? What happened right before this popped up?
Customer: just got the tv looking for how the set up works on this tv ...vo320E
JA: Anything else you want the TV expert to know before I connect you?
Customer: serial no. LUKEADK$603117
Submitted: 9 months ago.
Category: TV
Expert:  Mike G. replied 9 months ago.

Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people like you on this site since 2009, and in return I get paid for my efforts which supports my livelihood. All the time I am helping you is on the honor system until you submit a positive 3-5 star rating when I provide your answer.

I see you were chatting with the site's automated response system. I would like to hear from you asap so that I know you are ready to proceed.

Who is your satellite company?

Expert:  Mike G. replied 9 months ago.

Are you having website difficulties that are preventing you from replying?

Customer: replied 9 months ago.
Expert:  Mike G. replied 9 months ago.

Was there a tv connected in this room before?

Is this the "main room" or a secondary room?