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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My remote for my bravia 4k 65 in TV stopped working, Its a

Customer Question

My remote for my bravia 4k 65 in TV stopped working
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: Its a xbr 65x810c TV
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Remote is rmt-tx100u
JA: How long has this been an issue? What happened right before this popped up?
Customer: I did plug in a wireless keyboard
JA: Anything else you want the TV expert to know before I connect you?
Customer: I've already changed the batteries
Submitted: 7 months ago.
Category: TV
Expert:  Louie replied 7 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, would the Sony TV still work as expected using the TV's REAR control panel buttons (not the remote) ?

Customer: replied 7 months ago.
Customer: replied 7 months ago.
I'm not spending more money
Customer: replied 7 months ago.
I only agreed to the 5 bucks
Customer: replied 7 months ago.