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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 60 in Vizio with a line down the center, ppurchased

Customer Question

I have a 60 in Vizio with a green line down the center, ppurchased May 9, 2015, no receipt can be found since I moved, aid by debit card thru my bank.
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: It was new, from May 9, 2015, under 1 year
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing, just turned it on, and the green line appeared, now it is getting longer
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 months ago.

Do you mean may of 2016 it was purchased?

What is the model number of the tv?