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Louie, Technician
Category: TV
Satisfied Customers: 12587
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The screen has just gone black, its about 3years old and its

Customer Question

the screen has just gone black
JA: What's the model number of your TV? How old is it?
Customer: its about 3years old and its a Lg 3d led lcd I will have to go and look at the model
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no and yes there is just a bit of a picture
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing happened it just went I have not used it for two weeks
JA: Anything else you want the TV expert to know before I connect you?
Customer: is there a chance of repair or is this fatal
Submitted: 8 months ago.
Category: TV
Expert:  Louie replied 8 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the "...Lg 3d led lcd..."

Customer: replied 8 months ago.
that is ok the model is 55La6200 i just tried it and now it comes on and then turns it self off within two or three seconds
Customer: replied 8 months ago.
where are you
Expert:  Louie replied 8 months ago.

Appreciate the additional information and for allowing me time to search the model number references to compose this reply..

For test purposes, can you please unplug the TV for an extended period of time. Then plug back in but into a different outlet.

Please post back results / observations of the above once tried.

Customer: replied 8 months ago.
all I would like to know is it fatal or can it be repaired
Expert:  Louie replied 8 months ago.

It would appear that the TV is kicking in auto-protect mode; an internal hardware issue.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter (and even perhaps a soldering iron)?

Customer: replied 8 months ago.
no I will take it to a lg recommended repairer I tried plugging it in to another out let it still is turning it self off
Expert:  Louie replied 8 months ago.

I realize that the above information may perhaps be not what was expected. Unfortunately, there is no quick-n-easy fix and neither is there a workaround; sorry for having to be the bearer of bad news.

Please click HERE.

Customer: replied 8 months ago.
thank you for your time. I will just have to take it to the repairer. bye
Expert:  Louie replied 8 months ago.

And thank you for your kind understanding, repairs are needed.