I have a Samsung UA32EH5000 with screen flickering problem. Please help me.
JA: What's the model number of your TV? How old is it?
Customer: Samsung LED TV
, Model code: UA32EH5000RXX0. I think it's around 4-5 years.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, it does. I tried all basic troubleshooting steps available on the TV menu (resetting/adjusting the brightness, etc), but it still doesn't work. And yes, it has the same problem on all sources/inputs. I found the website about cutting certain jumper 852 or 854, I opened my TV but there's no such thing. The highest would be JP826
JA: How long has this been an issue? What happened right before this popped up?
Customer: 1 1/2 years after i was bought. There's no issue before, it just became like that.
JA: Anything else you want the TV expert to know before I connect you?
Customer: We tried to contact samsung tech and said they will send a someone to check it, but the check-up cost around $70-$100