How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

How can I stream Amazon Prime on my Vizio E50X-E1, E50X-E1

Customer Question

How can I stream Amazon Prime on my Vizio E50X-E1
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: E50X-E1 Vizio smart TV
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: to set up Netflix. The TV does not have Netflix/Amazon "options" on screen
JA: How long has this been an issue? What happened right before this popped up?
Customer: can I get back to you? I need to take a call. Thank you!
JA: Anything else you want the TV expert to know before I connect you?
Customer: OK I'm back..let's start over
Submitted: 6 months ago.
Category: TV
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

It's OK to get back to me later.

I take it that there is no 'icon' for Amazon Prime, on your Vizio TV's menu screen of icons, it's Smart Menu with functions including Netflix, or similarly - ? is that the case?