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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I HAVE A MODEL M420NV I want to attach a bluetooth

Customer Question

I HAVE A MODEL M420NV I want to attach a bluetooth transmitter in order to use my bluetooth headphones. Unable to get it to work, can you help?
JA: What's the model number of your TV? How old is it?
Customer: Vizio M420NV at least 6 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works no problem with other inputs but this is an output device MPOW Streambot
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just started I cannot get the Streambot to work with the TV. I plug it into an audio out port and turn off the TV speakers in the menu but get no sound in my headphones. They are paired because I checked it with a music player.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: TV
Expert:  Jack replied 8 months ago.

Hi , I`m Jack , I will be helping you today
A few questions coming up and please note that it may take a few minutes between replies;

Which audio out did you use on the tv , optical or analog left/right ?

Customer: replied 8 months ago.
analog left/right
Expert:  Jack replied 8 months ago.

Yes just found some info on that MPOW , no optical there

Did you turn off the tv`s internal speakers for a try ?

Turned up the volume etc. ?

Customer: replied 8 months ago.
to both questions
Expert:  Jack replied 8 months ago.

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

Customer: replied 8 months ago.
cable DVR, Blue Ray player and Amazon Fire all are plugged to HDMI ports
Expert:  Jack replied 8 months ago.

In the tv`s advanced audio menu there is the analog audio out that can be made fixed or variable , have you tried those ?

Customer: replied 8 months ago.
I also have an HD antenna attached and I tried it to just that and it did not owrk
Expert:  Jack replied 8 months ago.

In the tv`s advanced audio menu there is the analog audio out that can be made fixed or variable , have you tried those ?

Customer: replied 8 months ago.
I only tried variable
Expert:  Jack replied 8 months ago.

Try fixed but If you try the device directly on the cable box analog out , do you get something there ?

Customer: replied 8 months ago.
I have not tried the cable box I will try that and get back to you.
Expert:  Jack replied 8 months ago.

No problem , take your time , lunch is coming here anyway