Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;Please let me know when ready to proceed .Also ,Could you please give me the tv`s model number written on the back cover ?
If you open the tv`s own menu , is it also affected by this or it covers those lines ?
What is connected to this tv ?Cable box,satellite,dvd,games etc. ?
If you turn off the satellite while watching the screen , do you still have those lines ?
No problem and if they disappear then try to reboot it by pulling out its power cord for a couple minutes and in the mean time pull out and right back in securely all cables connected to it and at the tv
Great , just odd they didn`t show in the menu
Glad to hear that and let me know if you need further help