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littlerusty2005
littlerusty2005, Expert
Category: TV
Satisfied Customers: 5905
Experience:  Plasma, LCD, LED, converters, resolution specialist.
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Second opinion] power problem, About a year ago. E500i-B1

Customer Question

Second opinion] Hello. power problem
JA: What's the model number of your TV? How old is it?
Customer: About a year ago.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: E500i-B1 model
JA: How long has this been an issue? What happened right before this popped up?
Customer: the problem is that the light goes on but then goes off.
JA: Anything else you want the TV expert to know before I connect you?
Customer: screen remains dark
Submitted: 7 months ago.
Category: TV
Expert:  littlerusty2005 replied 7 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 7 months ago.

Do you still need help with this?

Customer: replied 7 months ago.
Sent via Customer Service)
I am currently working with vizio to get a repair or replacement under warranty, with the help of Mike G's report. It is slow-going, but should be enough, and another assessment is unnecessary, I think..
It appears to me that there is something very wrong with vizio's power-supply.
Patrick Keating