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Jack
Jack, Technician
Category: TV
Satisfied Customers: 9587
Experience:  40 years experience as audio,video repair and installation tech
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I have a 5 year old sony flat screen. it doens't have a

Customer Question

i have a 5 year old sony flat screen. it doens't have a picture, but has sound. after 30 seconds, it shuts down.
JA: What's the model number of your TV? How old is it?
Customer: kdl-46w5150 about 5 yearsd
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: cant see amything w any input
JA: How long has this been an issue? What happened right before this popped up?
Customer: just today. itb shut down. hen i restarted it was like this
JA: Anything else you want the TV expert to know before I connect you?
Customer: \nope
Submitted: 7 months ago.
Category: TV
Expert:  Jack replied 7 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?

Customer: replied 7 months ago.
now
Customer: replied 7 months ago.
no, text is fine
Customer: replied 7 months ago.
Jack
are you there?
Expert:  Jack replied 7 months ago.

Be with you in a minute

Expert:  Jack replied 7 months ago.

Is the power light blinking at the front ?

Customer: replied 7 months ago.
a red light blinks until the unit shuts down
I get sound while it's on.
Expert:  Jack replied 7 months ago.

When it shuts down there are no more blinking ?

Customer: replied 7 months ago.
still blinking
Expert:  Jack replied 7 months ago.

O.k then there should be a code there , for example 6 blinks /pause/6 blinks and so on , could you give me the count ?

Customer: replied 7 months ago.
no code. it just blinks regularly, forever.
Customer: replied 7 months ago.
I was wrong. 14 blinks, one second apart, then pause, then starts again
Expert:  Jack replied 7 months ago.

O. then let me check that code

Expert:  Jack replied 7 months ago.

That code points to a defective t-con board

don`t know if you had in mind to look into repairing this yourself but if you`ll give me a few minutes , i will get you the details for a "do it yourself " or shop type of repair .

Customer: replied 7 months ago.
thanks. i'm wondering whether it's worth repairing.
Expert:  Jack replied 7 months ago.

If you`re not going to do it yourself I`d say it would be better letting go , a shop repair will cost you somewhere between 250 and $300 done at home

Customer: replied 7 months ago.
is it something i can do if i'm reasonably handy?
Expert:  Jack replied 7 months ago.

Your t-con board part #LJ94-02669H (46NU_MB4C6LV0.7) cost somewhere around $70

Yes but for the t-con and those sony who were overbuilt you will need to be very handy

Expert:  Jack replied 7 months ago.

Give me a minute on this

Customer: replied 7 months ago.
got it. thanks a lot, and goodnight.
Expert:  Jack replied 7 months ago.

Much welcome and please do not forget to rate (and SUBMIT) so i can get compensated for my time helping you.