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Jack, Technician
Category: TV
Satisfied Customers: 9790
Experience:  40 years experience as audio,video repair and installation tech
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Tv flashes different solid colors every few seconds. I can

Customer Question

Tv flashes different solid colors every few seconds. I can hear the tv show playing but no picture except the flashing colors
JA: What's the make and model of your tv? Have you had any issues with the picture before?
Customer: No issues before. SLD65A55RQ
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu and inputs work but I cannot see them
JA: How long has this been an issue? What happened right before this popped up?
Customer: Only an issue this morning. Worked great yesterday
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: TV
Expert:  Jack replied 8 months ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;
Were you trying to program a remote to the tv when this happened ?

Customer: replied 8 months ago.
No all I did was turn it on
Customer: replied 8 months ago.
I still have the original remote.
Expert:  Jack replied 8 months ago.

No problem , was asking as it often happens when trying to program a cable company remote for example.

The tv has gone in self test mode at this point and its eeprom chip is now beyond external control or recovery I`m afraid .

This means the main board or replacing that eeprom if it can be found .

This is a very common problem in RCA and other brands

Let me check a few things

Customer: replied 8 months ago.
Expert:  Jack replied 8 months ago.

How old is this tv now ?

Customer: replied 8 months ago.
Less than 2 years I think
Expert:  Jack replied 8 months ago.

O.k then out of warranty unless you got an extended one

Customer: replied 8 months ago.
I believe itshe out of warranty. It was a gift
Expert:  Jack replied 8 months ago.

As I said this is a main board problem , namely its eeprom chip and that main board part # 65120AE0010424-A3 can be bought at the link below for $150 if you are into this ;

If that is not your cup of tea so to speak then to have this repaired at home could cost you around $250 to $300 parts included and perhaps $50 less if you take it to the shop yourself .

If you need to find repair shops near you then look at the link below and enter your zip code ;
This will give you a list of NESDA member repair shops in your area.
This list may be limited though and you may find more the yellow pages or simply google "tv repairs" and the name of your town .
You could give a call to different shops in your area to get an idea of their rates , it pays to shop around .

Let me know if you have other questions and if not then please do take the time to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you need further info or help .

Expert:  Jack replied 8 months ago.

Any questions on this ?
Remember that you can come back here at any time after rating (no additional charges) if you have other questions related to that