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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 40pfl5505d model tv. It turns itself on. I

Customer Question

I have a 40pfl5505d model tv. It turns itself on . I unplugged it and replugged it and now it will not turn on. I was searching for software updates?
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: no new problem model 40pfl5505d serial number is *****
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: nothing appears
JA: How long has this been an issue? What happened right before this popped up?
Customer: it would work for about 40 minutes and then shut off. I changed the batteries in the remote and it will not come on.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no pearl and thank you
Submitted: 7 months ago.
Category: TV
Expert:  Jack replied 7 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
By the way , Pearl that greeted you is a computer so never mind the odd questions .

Customer: replied 7 months ago.
i'm ready, thank you my name is trish
Customer: replied 7 months ago.
no thanks
Expert:  Jack replied 7 months ago.

Hi Trish , I`ll be with you ASAP and never mind the automated phone offers , not from me

Customer: replied 7 months ago.
no thank you I want to cancel this membership and conversation. immediately
Expert:  Jack replied 7 months ago.

I have no idea what you are seeing but none of those offers are sent by me and I have ABSOLUTELY NO control over them