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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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No video notice on screen. No response clicking numbers 1-8.

Customer Question

No video notice on screen. No response clicking numbers 1-8.
JA: What kind of computer do you have?
Customer: 40 inch toshiba flat screen, 2007
JA: Have you installed any updates recently?
Customer: Yes.
JA: Anything else you want the computer expert to know before I connect you?
Customer: A "box" was installed to upgrade unit. A vocal command was now possible.
Submitted: 6 months ago.
Category: TV
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

What is the model of the tv? Can you tell me on the back where (which port, they are all labeled) the new box is connected? Such as hdmi1, hdmi2, video1, etc?